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Almost all quality improvement comes via simplification of design, manufacturing... layout, processes, and procedures.
A common mistake that people make when trying to design something completely foolproof is to underestimate the ingenuity of complete fools.
You can design and create, and build the most wonderful place in the world. But it takes people to make the dream a reality.
A designer knows he has achieved perfection not when there is nothing left to add, but when there is nothing left to take away.
A chair is a very difficult object. A skyscraper is almost easier. That is why Chippendale is famous.
The universe we observe has precisely the properties we should expect if there is, at bottom, no design, no purpose, no evil, no good, nothing but blind, pitiless indifference.
Good design is making something intelligible and memorable. Great design is making something memorable and meaningful.
Agriculture as we know it needs to disappear. We can design better and healthier proteins than we get from nature.
Space and light and order. Those are the things that men need just as much as they need bread or a place to sleep.